Upgrade & Save Up to $150 Instantly
Real Discount. Real Upgrade.
How the Upgrade Program Works
Important Details
All Brands Eligible
All smart litter box brands are eligible.
90+ Days Required
CATLINK customers must have purchased 90+ days prior to qualify.
Official Website Only
Valid only for purchases made on the official CATLINK website.
7-Day Validity
Upgrade discount codes are valid for 7 days and cannot be combined with other offers.
FAQ
CATLINK Trade Up Program
How do I find my CATLINK device serial number?
Open the CATLINK app, select your device, then tap the Settings icon in the top-right corner. Your device’s serial number will be displayed there.
Which products qualify for the Trade-Up Program?
All litter boxes are eligible, regardless of brand.
How long is the discount valid?
Approved discount codes are valid for 7 days and cannot be combined with other promotions or discounts.
Can I return the upgraded product if I’m not satisfied?
Yes. All purchases are covered under CATLINK’s standard return policy.
When will I receive my discount code?
Applications are typically reviewed within 48–72 hours. Once approved, your exclusive discount code will be sent to your email.
Do I need to return my old litter box?
No return is required. The offer includes a $30 disposal support credit, allowing you to dispose of your old unit locally.
Can feeders or water fountains join the Trade-Up Program?
At this time, the program is only available for litter boxes. However, CATLINK may expand the program to feeders and water fountains in the future.
Can I still use my old device after purchasing a new one?
We will deactivate your old device by deactivating its serial number. As a result, it will no longer be able to connect to the app or the internet. However, the device itself will continue to function, and you can still start a cleaning cycle manually by pressing the button on the unit. Please note that remote cleaning and other app-based features will no longer be available.