Does CATLINK SCOOPERS work for any type of cat litter?

CATLINK SCOOPER operates with any clumping litter. 

We recommend our Mars Bentonite cat litter, which is a high-quality, standard-weight clay-based clumping litter. The strictly absorbent, non-clumping or loose-clumping litters, newspaper-based litters, and absorbent wood pellet litter do not work in CATLINK.

Does CATLINK SCOOPERS require special waste bags?

No, CATLINK SCOOPER doesn't necessitate any specific waste drawer bags or liners. You can use any that fit appropriately.

Check out our custom-fit waste drawer liners in various size packs if you want a no-fuss option. By the way, some liners come free with each SCOOPER. 
Waste bag for Scooper Luxury Pro / Luxury Pro-X / Young / Young Pro-X
Waste bag for SCOOPER SE

Can kittens use CATLINK SCOOPER?

Kittens weighing 3 lbs 8 oz (1.58 kg) or more and older than 3 months can safely use CATLINK Scoopers in automatic mode. If your kitten does not meet this weight requirement, select MANUAL mode. When you notice your kitten has used SCOOPER, SCOOPER will automatically perform a clean cycle with a single click. This way, your kitten will be safe while getting used to SCOOPER at a young age, and you won't have to scoop the litter box!

Does SCOOPER have a weight limit? 

A cat has to be older than 3 months and weigh between 3 lbs 8 oz and 22 lbs (1.58kg-10kg) to be able to use CATLINK Scoopers.

What happens if my cat tries to enter the globe while it is rotating?

The litter box ensures complete safety with its radars, infrared sensors, and anti-pinch features. If it detects a cat during operation, it stops immediately to prevent injury. The stable, ventilated design adds further protection, and any issues trigger app alerts via self-detection.

What are the dimensions of SCOOPER?

SCOOPER luxury Pro / Luxury Pro-X / Young / Young Pro-X:
Height: 27.95" (71cm)
Width: 23.62" (58.6cm)
Depth: 27" (60cm)
Entryway: 10.92 "H x 12.99"W 
Litter Bed: 14.96" wide at maximum
Waste Drawer(inner dimension): 5.9"H x 13.98W x 13.98"D
Weight: 26.45 pounds

Height: 21.46" (54.5cm)
Width:23.58" (59.9cm)
Depth: 20.98" (53.3cm)
Entryway: 9.45 "H x 8.38 "W 
Litter Bed: 15.35" wide at maximum
Weight: 24.25 pounds

What is the ideal location for the litter box?

Always place the Scooper on a firm, level surface. Avoid soft, uneven, or unstable flooring, which may affect
the ability of the unit to detect your cat and affect the accuracy of weighing your cat.

How often do I need to empty the waste drawer?

How often you need to change the litter bag depends on the number of cats in your house, their age, how much they poop, and more. According to the experience of our company's cats, We could change the waste bag once every 21 days. However, it smells bad. We recommend changing the liner more frequently on a daily basis.

If you only have one or two cats in your family, it is usually no problem to keep them with the Catlink automatic litter box for 7 days.

With Scooper Pro/ Pro-x and SE, you can also receive reminders from CATLINK APP, when the waste drawer needs to be emptied. 

Will SCOOPER eliminate all litter box odors?

SCOOPER features an optional smart deodorizer designed to neutralize litter box odors. 2 pieces of large carbon filters located in the front of the waste drawer absorbs odors. If you empty the waste drawer and notice scooper is still a source of unpleasant odors, we recommend changing litter completely, deep-cleaning scooper twice per year, and replacing the carbon filter as needed.

How often do I need to add litter?

Because the sifting system only removes clumps, SCOOPER uses less litter than traditional litter boxes. The SCOOPER luxury Pro/Pro-x includes real-time tracking of litter levels, so the CATLINK app can notify you when more litter is needed in the globe. We also recommend that you check the litter level against the raised fill line (on the globe's gris rubber liner) every time you empty the waste drawer. Make sure not to overfill the globe.

What if my cat won't use SCOOPER?

Some tips to eliminate your cat's fear:

  1. Try introducing your cat to their new high-tech litter box next to their old one. This will assist them in understanding its purpose and exploring the possibility of using it as a new bathroom space. Furthermore, keeping your cat's bathroom in the same location reduces confusion and keeps things feeling consistent for them. Hand-clean the automatic litter box (only the first few times).
  2. You can label the new box with their scent. To encourage your kitty to use their new automatic litter box, transfer some of the litter from their old one into the new one.