APP

Can I use the app with both iOS and Android?

The CATLINK app is compatible with Apple mobile devices with iOS 12.0 or later and Android mobile devices 8.0 or later. Both the Apple and Android apps are available to download.

Will CATLINK products connect to my WiFi network?

Our products require a 2.4 GHz WiFi signal. (5 GHz band not supported.) Unable to connect to shared networks (airport, apartment complexes, college dorms, etc.). 

Can I connect the app to multiple devices?

Yes! You can onboard multiple WiFi-enabled devices to the CATLINK app. If others in your household want to use the app, they can simply download the app to their device, you could share all devices with your family.

Can everyone in the family use the app?

Yes. If others in your household want to use the app, they can simply download the app to their device, you could share all devices with your family.

I'm having issues onboarding my devices to the app. What should I do?

Please note that the app will not connect to unsecured networks or shared networks. Check out our user manual or troubleshooting videos for additional tips with app onboarding.